Time is money and every business’s goal should be to work as efficient as possible. Using market ready systems can sometimes result into a business using many different systems which impacts the efficiency in every workflow. Over the years we’ve programmed several completely integrated systems that contain CMS (Customer management System), Reports, digital files, accounting and anything necessary, enabling our clients to focus on the actual work instead of juggling several systems. We create completely bespoke systems adapted to any company’s needs using Databases, APIs, Frontend- and Backend-systems.
One of our recent clients is a company selling hundreds of LITEC houses in the U.S.A. to their existing and new possible owners. This is a new type of business model that has never existed before. Therefor our client needed a solution that helps him manage all those clients efficiently while keeping customer service in mind. Possible customers enter the site through a questionnaire, which serves as background info needed for the purchase and account creation at the same time. Clients can then log in and contact the company on a similar familiar interface like Facebook leaving messages on a wall, representing their own file. Documents can be uploaded and other automations are implemented, like reports, background-checks, credit scores, automated SMS sending and Emailing, contract templates, mass communication and so forth. This lowered our clients turnaround time per client from 12+ months till down to 6 months.
Another recent example of an integrated web-system that raised our client’s efficiency by 30% is the company IRCA in Costa Rica. This company helps refugees and other immigrants find foothold in a new country for hundreds of people. Our completely adapted and from zero developed system combines functions of a CRM, Reports system, digital files, media management, accounting and much more, resulting in the company only using one single system for all their needs.
We have a wide range of mobile apps developed over the years. One recent client from Germany has an existing ERP (Enterprise resource planning) solution focusing on service providers with client interaction and drivers that get jobs allocated by the administration of their existing solution. Our app is a privately used app on Android and IOS that enables communication of their technicians on the go, while the app also collects proof of the work done through photos, client signatures, time accounting and much more.
Another recent app is for an international law firm operating in USA, Panama and Costa Rica. Their current CRM is Zoho. The app is meant to show recent blog information, while also creating a platform for client-communication that integrates with their current needs. It’s a project in progress with new functionality added over time.
Other apps are less business oriented, like our worldwide free universal radio app for windows, which can also be downloaded on https://apps.microsoft.com/store/detail/ultimate-radio-free-radio-worldwide/9NGPGLH7SZ38?hl=en-us&gl=us or a simple app for Costa Rica that checks if there are open bills from water or electricity providers like Aya, CNFL or ICE to notify you on open bills, that can be downloaded for free on https://apps.microsoft.com/store/detail/luzagua/9NW5R5FDR1C7
Sometimes it can’t be avoided having to use several web systems resulting in a repeating workflow. One inefficiency that was present at one of our clients was managing the shipping and packing process of their online store. The client uses 2 different shipping providers that each use a different website to create shipping labels and order the pickup for the shipments. The previous workflow was to copy every field (like name, address, email, phone, etc) separately and paste it one by one into the shipper’s platform. This had to be done for every single package taking a tremendous amount of time. With our Chrome / Browser Extension the client now presses one single button to copy the information from the store and paste it in any of the shipping providers platforms. In addition, it shows a packing list and the last orders from the online store on one page, instead of having to click through every order one by one on the backend of their ecommerce platform trying to package up orders for delivery. After sending out the orders the plugin inserts Thank you notes and tracking numbers, being sent to the clients, into their Ecommerce Platform reducing the time by 50% of getting shipments ready.
Another client using WooCommerce on WordPress as his E-commerce platform, had a problem that could not be solved with existing solutions. While orders and buyers were managed by WooCommerce there was no way to manage purchase orders, suppliers and their products. There are paid solutions available, but none of them allow the allocation of a product to several suppliers. We’ve created a plugin for WordPress that allows all that and much more. The best is that the client allowed us to publish it for free with the hope it can help a few others with a similar problem.
Often a small hurdle can generate a big inefficiency. For accounting purposes, reports and analytics a client needed sales reports from their online store from specific dates, in an excel format, while having the app be usable on different platforms, like Mac systems, Windows and even Linux. In addition, the store included many variable products, like T-shirts in different colors, which by the standard reporting system was not listed separated. Considering all, in this case no big graphical interface was needed. The only info to be put in was a starting date and an end date. So, we settled on a simpler terminal app that can run on all the systems used in the company keeping a small budget. With a double click the app will open, the client enters the starting and end date and an Excel file will be created listing all order-details from those dates, being ready for use.
Another scenario we faced recently was a client who wanted to control a GSM modem to send and receive SMS automatically through a USB stick with an inserted SIM-card and also reply to incoming SMS automatically. The program was connected to an existing windows server probing for information that would trigger the sending of SMS while also frequently checking for received SMS. In sequence the window would show when an SMS was sent or received and replied to. As well alarm about possible errors of the device itself. The reason this solution was used is, because the client wanted a fixed number that the SMS were sent from and use his free contingent of messages provided by his mobile contract.
In nowadays digital world a business can easily be steamrolled over by all opportunities presented for marketing. We should talk websites, SEO, google business, social media, Email marketing, content strategies and paid ads (be it on Facebook, Google or other platforms). Ideally all of those work in tandem to create the most efficient and economical way to reach the best outcome.
We provide all or parts of all the above adapting to any budget. Our team is certified by Meta (Owner of Facebook, Instagram, Whatsapp) , Google and Adobe creating a basis of trust for all our work.
Currently we are maintaining several clients and have provided successful strategies for man others.